I subscribed to Your party in its chaotic beginning and now I can't cancel my membership. Nobody answers emails. The local party branch informed me. it can't help.
The portal requires me to open a new account and make another payment in order to cancel anything.
I tried to block payments from my Amex card but they managed to steal a £5 payment again this month. MMy attempt to get my money back from my card issuer was rejected. I'm so upset that they're helping themselves on my account when they're making people feel so bad.
My husband and I are of Asian descent and have both noticed more overt racism this year. Your party seemed like a beacon of hope for people like us, but overnight it became a toxic joke.
Name and address withheld
“The party that is yours,” says the Your Party website, created by Jeremy Corbyn and Zara Sultanaalong with four other independent MPs to challenge what he says is a rigged political system.
Others have reported the same futile battle cancel their subscriptions after months of public infighting between the founders. These are the supporters who signed up when Sultana launched a membership portal in September, he used a different domain name for the party's website and began collecting subscriptions.
The funds were managed by MOU Operations, a company created to oversee the creation of “Your Party.” Corbyn declared the portal unauthorized, and Sultana said she was forced to act to “ensure grassroots participation.” By then, more than 20,000 people had registered. A week later, Corbyn and other founding MPs launched a second member portal.
It seems the two sites can't communicate. Frustrated subscribers will not be able to cancel their subscription through the new official portal, which does not have access to their money and data, nor will they be able to receive a response from the old one. Moreover, they were required to subscribe to regular payments from your bank card, which lacks consumer protection direct debit guarantee and they are more difficult to reverse.
In October, an email was sent to subscribers with instructions to contact MOU for a refund; The directors of the Memorandum resigned with immediate effect, stating that responsibility and liability for member donations and data were “throw at them“without their consent. Sultana became the sole director responsible for the approximately £500,000 raised through her membership portal. She told me that all subscriptions through that portal have now been cancelled.
“I am naturally sorry that your reader is having difficulty communicating and can assure him that he will receive a full and immediate refund if he sends an email. [email protected]“, she said.
A spokesman for your party said: “The unauthorized portal has unfortunately caused serious problems for individual members and for your party. We were unaware of the portal and regret its publication. We know this has caused confusion and upset for many members and supporters of your party, so while refunds are the responsibility of MOU Operations Ltd, we have offered all those who registered with Zara's portal three months free membership as an apology.”
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