There is no need to be a confidential botanist or VPN guru to hear about Nordvpn. After the official entry into the market in 2012, the supplier may be the most famous name VPN.
Test test, Techradar reviewers are still sure that this popularity is not just good marketing. Our experts are currently ranking Nordvpn How Best VPN In the market for most people, in fact, thanks to strong confidentiality, safety and performance.
Nevertheless, there is a significant part of the network that really does not like NordvPn – and this is quite vocal. Therefore, when I had the opportunity to sit with the team, I gave some of the most repeated complaints directly to the people standing behind the product. This is what they answered.
Why is Nordvpn marketing so aggressive?
If there is one key reason why NordvPn is the most popular provider on the Internet, this is the aggressive marketing of the company. Most of which are transmitted by the most consistent YouTubers and Twitch influential people.
Although this is an absolutely legitimate form of advertising, which is also used by many competitors, the NORDVPN activity on this front does not go very well with all commentators who often mention this as the main reason to avoid the service. The NordVPN team, however, strongly disagree with this conclusion.
According to the technical director Nordvpn, Marijus Briedis, excellent products cannot be alive without marketing. “We have a great product, we know this, but the competition is so tough that we also need a really good marketing strategy,” he added.
As Briadis explains, marketing has become a decisive role in allowing the team to continue to grow for many years. What allows the company to develop even more products, such as its Password manager tool, NordPassField
The head of the online refuence of the Nord Security, Zilvinas Abarius also believes that the marketing of his product through influential persons was beneficial to increase the awareness of cybersecurity among the general public. However, some researchers had previously warned that YouTubers sell VPN It can present a risk of security instead.
In general, Abarius said: “Critics can believe that if you sell yourself, you cannot be a suitable product. But we want to break this myth. We want to show that we can create cool things with strong marketing. ”
How about Nord Breach in 2018?
Another very controversial – and repeating – a comment against NordvPN has been surrounding an event since 2018: Nordvpn. Safety violationField
In this case, one of the suppliers VPN servers It was hacked from the error in the system of the data center. They say that the supplier has united with an expert in cybersecurity to correct the vulnerability the next day, while turning off all the servers to ensure protecting user data.
“In the end, the data did not leak,” said the head of the PR from the Nord Security, Laura Tyirilit, since the hackers failed to get any user information or accounting data.
The data did not leak
Laura Tirilit, head of PR Nord Security
Nevertheless, critics of NordvPn are more concerned about how the company coped with the incident. NordvPn will wait more than a year before he comes clean and explains to his users what happened. The Internet never forgets, and this behavior has stained the reputation of NordvPn to this day.
Tarilit admits that the team made a mistake in anticipation of all this time. She said: “Then we were a different company, and yes, we made a mistake. But it was also a very good opportunity for us to study. ”
The team also explains that since then the company not only introduced various cybersecurity processes in order to ensure that such incidents cannot occur again, but also took a lot of steps to increase transparency on the way.
Why does Nordvpn are misleading?
Perhaps the most voiced concern about how NordvPn deals with subscriptions of its users. NordvPn is indeed one of many suppliers who work as part of an auto -payment.
On paper, car production allows users to decide to refuse if they want to do this. Nevertheless, at the same time a mixture of difficulties and incidents, when users complained that suppliers supposedly supposedly did not respect his choice They helped strengthen the idea among angry customers that Nordvpn is “shady” or “fraud”.
Approved “Deceptive” prices for auto production This is the reason Legal complaints that the supplier also faces in the United States. Similar trials were also put forward against such as Expressvpn And SurfsharkField
Although the judge will have to decide whether the NordvPn behavior can be considered legal or not, such a model of payment, of course, scares away many VPN enthusiasts.
So, does the company accepts and plans to correct its most annoying flaw? Not really.
“This is common throughout the market. We call this subscription, because it is a subscription to the feelings themselves, and, as in the case of Spotify, Netflix or any other online service, you will never have plans that do not repeat, ”Abarius said, claiming that users can cancel subscriptions within a few clicks.
Indeed, auto production subscriptions are certainly widespread in the VPN industry, but they are far from the only option.
Abarius also guarantees that the company is “very flexible with compensation”, despite the fact that the analysis of each case is individually. Maybe why some disappointed former users flocked Nordvpn Trustpilot page Leave a negative review after their request was rejected.
Why did Nordvpn delete Meshnet?
About three years after its launch, Nordvpn was configured to Kill its mesh function Starting from December 1, 2025. Cause? Lack of use, said the supplier.
The team created Meshnet to give users a simple method of connecting up to 60 different devices simultaneously compared to encrypted private tunnels. A unique tool in the VPN industry, which, as the developers hoped, will change how users use NordVPN forever.
The decision to remove Meshnet caused a wave of disappointment on online forums among the meager but vocal part of users who benefited from the added Meshnet.
Some suggested that it could be just “Bait tactics and switching“To get more users on board, while others considered an appeal to the supplier in order to save Meshnet.
Public pressure paid off, and now the team announced that no, Meshnet will not go anywhereField
“Over the past month, many of you talked about how much you value Meshnet, whether for personal networks, reliably share files or just games with friends. Your passion made us look carefully at our decision, ”the supplier wrote in Blog postField
Nevertheless, the Director of the product NordVPN, Domininkas Wirbicas, guarantees that the lack of use (less than 1% of NordvPn subscribers) was the only reason for the solution Remove the gridA function that requires great service.
Meshnet, in the same way, makes the VPN more unpleasant to maintain the main functionality of the client and slows down the team, creating the process of developing other functions (for example, distinguishing suppliers Threat Protection Pro tool) much slower.
While these problems are saved, All the functions of the grid will remain live and supportThe field is now busy searching for ways to reduce development friction and get a wider audience on board. So, follow the news on this front!
Result
Regardless of whether you will force your opinion about NordvPn, it is hard to say, and this was not an intention. Any of us would have to draw our own conclusions and choose a company that is most consistent with our personal values.
Nevertheless, if the reason why you can get away from NordvPN is the deletion of the grid, now you can be sure that the company has a plan to preserve this function. So you do not need to study alternatives.
If the methods of auto-custody are what bothers you most of all from the supplier, keep in mind that among the best services, only Mullvadvpn Currently, it does not offer repeated plans. Proton VPNHowever, however, it is one of the suppliers who do not have an active trial against its own automatic review methods.
Nevertheless, on the front and security front, Techradar experts evaluate Nordvpn among the best, and you can understand why, after reading the full NORDVPN View yourselfThe supplier is regularly subjected to independent audits.
The undeniable is that NordvPN offers all the basic protection that you expect from a good VPN, as well as some additional functions, such as a double VPN, as well as harmful programs and protection against fraud using Hearge Protection Pro. If this is enough to try, you can do this without risk within 30 days with a guarantee of a refund of NordvPn. So why not try?
