At approximately 1:00 pm ET on December 24, Steam experienced an outage that impacted users' ability to access the game store and play games online. Valve hasn't publicly acknowledged the glitch, but SteamDB has unofficial steam status page reported that the Steam Store, Steam Community, and Steam Web API have been taken offline.
Down detector Around 1:15 pm ET, there were over 6,000 crash reports received, and Steam was also unavailable from Valve's mobile apps. The glitch appears to have affected Valve's online gaming API, e.g. Team Fortress 2, Dota 2 And counterstrike 2, Also.
By around 4:00 pm ET, Steam itself began to recover, and by 6:00 pm ET the platform had largely recovered, with the major PC, mobile, and Mac clients being fully functional but crashing at times. Some parts of the service are still extremely slow, and many of Valve's online games are down or only partially functioning, according to SteamDB.
Steam last major failure was in October when the store and online services were unavailable for an hour. Earlier in September, launch Hollow Knight: Silk Song temporarily closed Steam, Xbox Store and Nintendo's eShop due to many people trying to download the game at the same time.
Update December 24, 6:00 pm ET: This story has been updated to note which Valve offerings are currently operational and when they will be restored.
