Update
And PayPal says it's back to “Working” across the board, which is good news – although I wish they'd updated to reflect the outage a little sooner.
Perhaps more importantly, the number of reports on Down Detector has dropped sharply for both PayPal and Venmo. We're currently seeing fewer than 1,000 reports of problems with PayPal, while Venmo has a slightly higher rate of 1,078 reports.
Many in the comments have noted that things are returning to normal, and I, for one, can once again access my PayPal dashboard and see my Venmo feed, even though my most recent transactions were made over an hour ago.
PayPal admits the problem
Well, it's better than never too late, and even with some signs of recovery with the help of the Down Detector, official PayPal status page now updated to reflect “service outages” for “Home”, “Account” and “Venmo”.
Can you log in again?
It appears that PayPal may be starting to recover: Down Detector reports are trending downward and are now above 2000. The number of reports is still high, but at its peak the number is less than 9,000, and there are some signs of recovery.
Commenters on the platform note that they can now log in again and make transfers. I try to log in again but it's still slow – the wheel spins and after about a minute I see the dashboard.
However, this is definitely an improvement and shows that the platform is indeed recovering.
Even though it's been more than an hour since the problems with PayPal were reported, the payment platform's official status page shows that everything is working. Although for many affected users this is simply not the case, with many reporting they are unable to log in.
Venmo is showing some signs of recovery on Down Detector, although with more than 6,500 reports of problems on the platform, that's still well above a typical day for the payments platform.
I just tried opening the Venmo app and although I can sign in, the main channel is empty and the search takes quite a long time. Many users are still posting to X (formerly Twitter) Venmo and PayPal noting the problems. Support accounts on both platforms are responding.
Hi all! Thanks for reaching out to Venmo. We understand the inconvenience you are experiencing at this time. Rest assured that our team is working on the current issue and will try to resolve it as soon as possible.October 16, 2025
@VenmoSupport, you know, you can tell users when your service is down. Instead, I learned from another service that Venmo and PayPal don't work. Of course, when I need them, like now 😒October 16, 2025
Here's a live look at Down Detector for PayPal – it's still approaching 10,000 and currently stands at 9,452 as of 12:11 pm ET. Affected users are still leaving comments, with some noting that they can't even log into the platform or load the main dashboard.
