- Mouse Computer suspends all PC sales due to huge surge in orders
- Customers face delays as Mouse suspends systems sold under multiple brands
- Memory and SSD shortages are contributing significantly to the rise in orders.
The holiday season is a period of big sales when consumers expect discounts rather than cancellations.
However, Japanese brand Mouse Computer announced an unexpected suspension of sales of all its PC products due to an unprecedented increase in orders.
The company reported that demand for its entire range of products, including mini pc systems, game ready-made assemblies and workstationssignificantly exceeded initial forecasts, putting significant pressure on production capacity and leading to delivery delays.
Order growth exceeds production
The sales pause, scheduled from December 23, 2025 to January 4, 2026, will affect systems sold under the Mouse, NEXTGEAR, GTUNE and DAIV brands, as well as the company's direct retail locations.
According to Mouse (originally in Japanese), this suspension is necessary to maintain product quality and provide adequate customer support.
Maus said the decision was prompted by a huge order volume coupled with shortages of key components such as memory and storage.
The situation has already led to supply delays, and the company plans to gradually resume sales starting January 5, 2026.
The outages also led to the cancellation of the store's planned 2026 New Year's sale, marking a rare instance of the PC maker suspending all product sales on its platforms for several days.
There is already an assumption that rapidly rising prices for memory and solid-state drives may help increase the number of orders.
Part of this growth was driven by higher demand from AI. data centerswhat affected pricing and availability for consumers and mobile workstations.
Customers wanting new systems are said to have rushed to purchase equipment ahead of an expected price review due to come into effect from January 2026.
This has increased pressure on factories and supply chains, leaving the company with limited ability to quickly fulfill orders.
Maus says the sales freeze is a temporary measure, although it highlights potential shortfalls in supply management for PC makers.
The decision to halt all PC sales rather than selectively manage inventory suggests that the company is operating on tight operating margins and that the additional workload could undermine service standards.
While the surge in demand is good for the brand, it also exposes the limits of scaling production in response to rapidly growing interest in purpose-built computing systems.
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