PrivateVPN neatly located at number 5 on our best VPN ratings, and this has many advantages. Chief among them is the affordable prices – as low as $1.11 per month thanks to the Black Friday deal. Combine that with streaming performance, speed, ease of use, and a powerful set of essential tools, and you've got a solid VPN.
However, there may still be a situation where you want to cancel your PrivadoVPN subscription and get a refund. You may want to check out other options or simply switch to a VPN service that offers more servers and more features.
How to cancel PrivadoVPN
Canceling your PrivadoVPN subscription is a fairly simple process, whether you're using it on desktop or mobile VPN apps. The steps may vary slightly depending on the device, but the overall process is very similar.
Below we will explain how you can cancel your subscription using the PrivadoVPN website:
- Visit PrivateVPN site and log in Admin.
- Scroll to the bottom of the page and select “Cancel account” located below Frequently Asked Questions gray text.
- PrivadoVPN will ask if you need help fixing any problems. If yes, you can click “Contact Support”. If you want to continue canceling, click “Continue canceling” at the bottom of the screen.
- You will now be prompted give a reason why do you want to cancel. A simple answer like “I no longer want to use the subscription” should be enough. Then click “Cancel subscription” to move on to the next step.
- On the next screen, PrivadoVPN will show you some promotional offers, if any. But if you're not interested in getting PrivadoVPN at a discounted price, click “Continue canceling.”
- That's it. The final screen will confirm your cancellation. You will see “Cancellation Confirmed” message along with the end date of your subscription.
It is also worth noting that if you are a Freemium user, that is, using PrivadoVPN free VPNyou don't have to do anything manually to cancel your subscription. It will automatically expire after 30 days of inactivity. And since there are no fees associated with it, you don't have to cancel anything on your end.
However, if you want to permanently delete your subscription, you can contact PrivadoVPN support and they will sort it out for you.
How to get a refund from PrivadoVPN
If you've completed the entire cancellation process mentioned above, requesting a refund will be as easy as clicking a link. “please contact our support team here” on the cancellation confirmation screen.
However, it's worth noting that whether you follow this route or contact support directly, you will be asked to provide a reason for your refund request. Then, once your return is approved, payment will be processed within 5 working days.
The most important thing is that you need to make sure that you are in the coverage area of PrivadoVPN. 30-day money back guarantee window if you want to claim a refund. If you pass this threshold, you simply will not be eligible for a refund.
