If you're a Mac user with Logitech accessories and have noticed that your settings and settings seem to have disappeared this week, you're not alone.
The company's Logi Options+ and G Hub apps for macOS suddenly stopped working on Monday, refusing to launch and reverting all accessories' settings to their built-in defaults.
The culprit, according to both Logitech support page and Reddit posts from Logitech's head of global marketing Joe Santucci, it was a security certificate that had mistakenly expired, rendering both apps non-functional.
“An expired certificate is used to protect inter-process communication, and its expiration will prevent the software from running successfully.” wrote Santucci in one post. “We dropped the ball here,” he said in one more post. “This is an unforgivable mistake. We are very sorry for the inconvenience caused.”
Logitech already offering patches for both applications which include the updated certificate. But unfortunately for users, one of the features broken by the expired certificate is the built-in app updater, meaning Logitech doesn't have an automatic way to fix the problem. Anyone who wants their apps to work and their settings back will have to manually obtain a patch (or updated versions of the apps, which Logitech says they're also working on). If you use both apps, each will need to be updated separately.
