The third -party customer service system used by Discord support was hacked, which jeopardizes some personal data of users, including government identifiers.
Discord wrote to some users confirming that on September 20, personal data were obtained by the “unauthorized party”, which gained limited access, including “a small number of government images, such as driver rights and passports from users who appealed the age definition.”
Discord, which is used by millions of gamers around the world, says that the information transmitted by users with customer support or confidence and security commands was “exhibited”, including real names, the Discord name, email address, contact address, limited payments, including the type of payment, the last four digits of credit cards and the history of the IP -ades, as well as messages and messages and messages and messages and messages and messages Investments sent by customer support. Limited corporate data, including training materials and internal presentations, were also made public.
Complete numbers of credit cards or CCV cards, activity or reporting reports, as well as passwords or authentication data, was reported, were not compromised, but Discord did not find how many of its millions of its users can be affected.
IN Blog Post, Discord insisted that “a limited number of users who communicated with customer support” was affected, and the authorized party did not get access to Discord directly. He also claimed that he had undertook “all the relevant steps”, notifying data protection bodies, law enforcement agencies and “considered our systems for detecting threats and security control for third -party support suppliers”.
“Looking into the future, we recommend affecting users who will be attentive when receiving messages or other communication, which may seem suspicious. We have service agents to answer questions and provide additional support, ”said Discord. “We are responsible for seriously protecting your personal data and understanding the inconvenience and anxiety that this can cause.”
The previous edition of this story was called a violation of “authorized”, and not “unauthorized”. This was changed. We apologize for the confusion.
