Arizona sheriff’s office turns to AI to speed up paperwork

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How artificial intelligence is becoming increasingly popular, the Pima County Sheriff's Department is exploring how to use the new technology.

Earlier this year, lawmakers began testing Axon Draft One, a program that writes incident reports using artificial intelligence. The body camera records the interaction, then the software uses the audio and any additional information from the deputy to create a first draft. MPs then review everything before presenting a final report.

“They can check for completeness and accuracy and all that,” said Capt. Derek Ogden, “but they can't submit the original draft as their report.”

Demonstrating the program, MP Dylan Lane showed how Draft One could write a report on a case that would have taken him 30 minutes to write in five minutes.

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A Pima County deputy opens the first option to begin writing a report on his case. Once completed, he will check it for accuracy before shipping. (Amalia Roy)

“A lot of that time is making quick changes, making sure all the information is still accurate and then just adding little details,” Lane said.

Ogden said the first option saves critical time during shifts when deputies are handling multiple incidents in a row. He said the program is one of several ways the department is exploring artificial intelligence tools.

Police report written by AI

Draft One writes a case report using Axon body camera footage. (Amalia Roy)

“We recently saw a detective from our Criminal Investigations Division use artificial intelligence to identify a deceased unidentified individual,” Ogden said. “We are also looking at ways to improve the productivity and efficiency of our patrol officers and some corrections officers.”

Law enforcement across the country are assessing how artificial intelligence can help their departments, especially in resource-constrained environments.

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“Many police agencies have limited budgets. It's very attractive to them to have a tool that allows them to do more with less,” said Max Isaacs of The Policing Project, a nonprofit at New York University School of Law that studies public safety and police accountability.

Isaacs said that for now AI opens up possibilities To conserve resources, there is little data on how much help these programs actually provide.

Body camera on officer

A Pima County deputy wears an Axon body camera while simulating a 911 call. (Amalia Roy)

“You have a lot of examples of crime being solved or efficiencies being realized,” Isaacs said, “but in terms of large-scale studies that tell us exactly the magnitude of the benefit, we don't have those yet.”

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Isaacs also raised the issue of accuracy.

“AI is not perfect. It can rely on faulty data. The system itself can be faulty. When mistakes occur in AI systems, it can have some pretty serious consequences. It can lead to false arrests. It can lead to investigators reaching dead ends and wasting time and resources,” Isaacs said.

In response to these concerns, Ogden agreed that the information could be wrong. He said that this is why human eyes must review every report written in the first draft.

After a successful trial involving 20 deputies, Ogden said the next step would be to expand the first draft to include corrections officers.

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