TORONTO, Oct. 09, 2025 (GLOBE NEWSWIRE) — At two Better Outcomes 2025 conferences in Jersey City and Toronto, AlayaCare, a leading provider of cloud-based home and community care solutions, announced the launch AlayaFlowa breakthrough in artificial intelligence (AI)-powered automation to transform how home and community care agencies operate. As the industry faces growing labor shortages, pressure on margins and rising demand for services, AlayaFlow powers a family of AI agents that autonomously optimize operations, helping agencies save time, reduce costs and deliver better care at scale.
Built as an AI-powered workflow platform, AlayaFlow greatly reduces the need for manual human intervention and escalation. Integrated with AlayaCare Cloud, it addresses critical operational and care delivery issues that have long impacted home care. Building on previous AI innovations such as predictive analytics, visit optimization, and voice documentation, AlayaCare continues to expand the ways it supports health care technology.
“The home care sector is at a defining moment. Providers are being asked to do more with less, and incremental improvements will no longer close the gap,” said Adrian Schauer, CEO of AlayaCare. “AlayaFlow represents a step forward in how AI can support this industry. Instead of waiting for employees to push buttons or escalate problems, these agents scale back office influence to solve problems and allow agencies to focus on growing care delivery needs. The next phase of AI in home care aims to strengthen, not replace, human connections at the heart of care.”
AlayaFlow is launching to a cohort of early adopters with three AI agents specifically built to address key operational and clinical challenges:
- Vacant visit planning agent: When a caregiver cancels a scheduled appointment or is unable to attend, this agent automatically finds a qualified replacement, submits suggestions, and escalates if a match is not found, avoiding missed care and saving hours of back office work.
- Visit the verification agent: Automates the triage and resolution of failed visit checks, ensuring compliance and accuracy without the need for manual intervention from staff.
- Recommended health plan agent: Built directly into care planning, this agent generates personalized goals, interventions and assessments based on caregiver and client data, helping clinicians more quickly develop high-quality, consistent care plans.
AlayaFlow represents the next step in AlayaCare's journey towards artificial intelligence, moving from assistive tools to intelligent agents that act autonomously to support staff and operations. By automating routine workflows and reducing administrative burden, these agents allow agencies to focus on delivering high-quality care while maintaining operational efficiency. AlayaCare remains committed to providing home and community care providers with practical, technology-enabled solutions that help them navigate workforce pressures, growing demand and the complexities of care delivery.
About AlayaCare
AlayaCare is a comprehensive platform designed to serve public, private and not-for-profit home and community care organizations that manages the entire client lifecycle, including needs assessment, care plans, scheduling, visit and pathway optimization, and visit verification. Founded in 2014 and now employing more than 600 people, AlayaCare combines traditional home care solutions with virtual services that enable healthcare providers to lower the cost of care and achieve better outcomes for their clients. For more information visit: AlayaCare.com
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Steph Davidson
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